Pinnertest Terms and Conditions
Effective Date: June 1, 2025
Last Updated: June 1, 2025
1. Acceptance of Terms
By accessing or using the Pinnertest website or purchasing a Pinnertest product, you agree to be bound by these Terms and Conditions. If you do not agree, do not use this website or service.
2. Nature of the Service
The Pinnertest is a Laboratory Developed Test (LDT) that measures IgG food reactivity and is intended for informational and educational purposes only. It does not provide medical advice, diagnosis, or treatment. Results should be reviewed with a licensed healthcare provider.
3. Eligibility and User Responsibility
You must be 18 years or older or the legal guardian of the person being tested to use this service. You agree to provide accurate information and are responsible for the interpretation and use of the test results.
4. Payment and Refunds
All purchases are final. Pinnertest does not accept insurance and is not reimbursable by Medicare, Medicaid, or other health plans. Refunds will only be provided under exceptional conditions determined solely by the Company.
5. Privacy and HIPAA Compliance
Your information is protected to the extent required by applicable privacy laws. You authorize Pinnertest to use and share your data solely for test processing and communication purposes. Full HIPAA authorization terms are outlined in the Consent Form.
6. Testimonials and Endorsements
Testimonials reflect individual experiences and do not guarantee results. Any public reviews, endorsements, or shared feedback may be used in marketing unless specifically requested otherwise. Compensation for testimonials, if any, will be disclosed in compliance with FTC guidelines.
7. False Advertising and Results Disclaimer
Statements on this website or in promotional material are not evaluated by the FDA. No guarantees are made regarding the effectiveness or outcomes of the test. Results vary by individual. Users are advised to consult with a medical provider before making health-related changes.
8. Limitation of Liability
Microwell Laboratories Inc. shall not be liable for any damages resulting from use or misuse of the test or reliance on the test results, including incidental, indirect, or consequential damages.
9. Indemnification / Release / Hold Harmless
You agree to indemnify, defend, and hold harmless the Company and its affiliates from any and all claims, damages, liabilities, losses, or expenses arising from your use of the Website, services, or products. This includes any third-party claims related to your misuse or misinterpretation of test results.
10. Arbitration and Governing Law
Any dispute shall be resolved through binding arbitration in New York, NY under the rules of the American Arbitration Association. These terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.
11. Modification of Terms
The Company reserves the right to update these Terms and Conditions at any time without notice. Continued use of the Website constitutes acceptance of those changes.
12. Contact Information
For questions or concerns, please contact: info@pinnertest.com or by mail at 13770 58th St N, Ste.315 Clearwater FL 33760.
13. AI-Powered App and Food Intolerance Reports
a. Informational Use Only
The AI-powered features in the Pinnertest Food Intolerance Report App (the “App”), including but not limited to recipe suggestions, label scanning, and ingredient analysis, are provided for informational purposes only. They are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice or care.
b. No Medical Advice
The App’s outputs, including AI-generated analyses and recommendations, are based on algorithmic models and user inputs. These are not medical advice, and should not be relied upon for making health-related decisions without consulting a qualified healthcare provider.
c. Accuracy and Limitations
While we strive for accuracy, the Company makes no guarantees regarding the completeness, reliability, or correctness of any analysis, suggestion, or result produced by the App. Variations in product labels, ingredient formulations, and individual health factors may affect outcomes. The App’s analyses are limited by the quality of the data entered and the limitations of current technology.
d. User Responsibility
Users acknowledge and agree that they are solely responsible for any decisions or actions taken based on the App’s information. The Company disclaims any liability for harm, injury, or adverse outcomes resulting from reliance on the App’s features.
e. Third-Party Products
The App may analyze product labels or third-party information. The Company does not warrant the safety, efficacy, or accuracy of any third-party products or information analyzed by the App. Always consult a qualified professional before making dietary or health decisions.
f. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any damages or claims arising from use of the App, including but not limited to, direct, indirect, incidental, or consequential damages.
