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Contact Pinnertest

Questions about our tests, orders, or shipping? Reach out and we’ll get back to you quickly.

Customer Support

General questions, orders, shipping, and results access.

Emailinfo@pinnertest.com Phone(201) 266-0330 HoursMon–Fri, 9:00–17:00 ET

Return address for your kits

Address13770 58th St. N. Ste 315 Clearwater FL 33760

Send us a message

Find us

Free parking available on site.

Business Hours

Monday–Friday9:00–17:00 ET WeekendsEmail only

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Updates, tips, and announcements

Instagram@pinnertest

Contact Pinnertest Support

Have questions about your test, your results, or our panels? Our support team is here to help. Whether you need assistance with ordering, collecting your sample, interpreting your report or understanding the differences between our testing options, we’re committed to providing clear and helpful guidance.

How We Can Help

Questions about kit shipping or order status.
Guidance on sample collection or mailing your kit.
Clarifications about food categories or your report.
Information about panel differences and upgrades.

Before You Contact Us

Check the FAQ or blog pages—many common questions about testing, timing, results and food categories are already answered there. If you still need assistance, contact us and we will reply as quickly as possible.